Some things we can answer right away.
What countries do you deliver to?
If you are not able to use our shipping calculator but your country is listed as supported destination, please contact us for an individual inquiry. If your country is not listed, we probably have difficulties shipping to it. You might consider a forwarding service in this case.
Delivery Time of my order ?
Customs regulation ?
How can I track my order?
Backplate electrically isolated
We strongly recommend to use the TechN backplate for optimal contact pressure of the cooler. Even if the original backplate coming with your mainboard might fit. There are certain mainboards with incompatible circuitry on the backside like the MSI MPG B550I Gaming Edge WIFI. You can use the original MSI backplate on your own risk.
Deposits, staining on the cooler coldplate
Acrylic and Alcohol
This also applies for diethylene glycol that is found in some anti freeze automotive products and might be used as a coolant for its anti corrosive components.
How to return my product ?
Do I have to pay for shipping my return?
Can I exchange an item?
How to order as a company / Gewerbetreibender ?
Do I need an account to order online?
Download our user manual and compatibility list to make sure your configuration match with your TechN ProductCheck compatibility !
Any questions concerning compatibility or experiencing technical issues? Do you need replacement parts?Get in touch !