Wearesellingworldwide via our online shop and tryto support asmany countries as possible. Handling inhouserequires 2 to 3 businessdays, in somecasesdealingwithcustomsmightprolongtheprocess.
Ifyouare not abletouseourshippingcalculatorbut yourcountryislistedassupporteddestination, pleasecontactusfor an individual inquiry. Ifyourcountryis not listed, weprobablyhavedifficultiesshippingto it. Youmightconsider a forwardingservice in thiscase.
Delivery Time of my order ?
The delivery time of your order depends on your location. Please see the list below for estimations.
Deutschland: 2/3 business days
Europa: 5/6 business days
Rest of the world: up to 20 days
Customs regulation ?
All customers based outside of the EU are responsible for customs & duties within their own country. For further information, we recommend contacting your local customs office. TechN GmbH is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it. This does not apply to customers within the EU.
How can I track my order?
Once your order is dispatched you will receive shipping confirmation, along with tracking details for your order. If you have an account, you can login and check “My Orders” for the current status of your order.
The TechNbackplatesforour AM4waterblockisequippedwith athinfoilthatprotectselectricalcomponents on the back ofmainboardagainstshorting. Itis easy tooverlook. Please do not removethisfoil.
WestronglyrecommendtousetheTechNbackplatefor optimal contactpressureofthe cooler. Even ifthe original backplatecomingwithyourmainboardmight fit. Therearecertainmainboardswithincompatiblecircuitry on thebackside like theMSI MPG B550I Gaming Edge WIFI. Youcanusethe original MSI backplate on your own risk.
Deposits, staining on the cooler coldplate
Someusersreportedstainedcoldplates after someweeksofuse. In mostcaseswesingled out not using proper coolantastheissue. Whenusingdistilledwater, itquicklytakesupionsfromtheinnercoppersurfacesofradiators and depositsthem on thecoldplate. The useofcorrosioninhibitorspreventsthis.
TechNwaterblocksuseacryliccomponentsthatareattackedbyusingalcoholbasedcleaningfluids. The alcoholleadstomicrofractures and cracking. InsteadofIsopropyl/Isopropanolyoucansimplyusesoapywater and a toothbrush.
Thisalsoappliesfordiethyleneglycolthatisfound in someantifreezeautomotiveproducts and mightbeusedas a coolantforitsanticorrosivecomponents.
How to return my product ?
Not happy with your TechN product or ordered by mistake? Ifyouorderedfrom Germany and it is still in unused condition and within 2 weeks after your purchase you can send it in for a refund. Fill in and print our return form to send it with the TechN product for easy processing.
Do I have to pay for shipping my return?
You will be responsible for shipping and handling charges to return any unwanted items. We recommend you use a courier service which provides insurance for the value of the items you return or at least provides you with proof of shipment. We are not responsible for items that are returned to us in error.
Can I exchange an item?
If you would like a different item, we recommend purchasing the new item and following the return process for a refund….
How to order as a company / Gewerbetreibender ?
You can order as company as well, just contact us with your UID / USID-Nr: shop [at] techn.de. We will prepare an offer.
Do I need an account to order online?
You do not need an account to order in our webshop. However, setting up an account will allow you to view past orders and the status of your current order. Creating an account is easy and can be done at the checkout.
Download our user manual and compatibility list to make sure your configuration match with your TechN Product
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